SIM Card problems

[SusieTB]

Does anyone have a Samsung A13?  I got a free one when I changed provider to EE. For some reason, A. it takes two days to fully charge, and B. the Sim card isnt working.

[Leanne_T]

Hi @SusieTB

Thanks for coming here. 

How is the SIM card not working? 

Have you tried another charger? 

Leanne 🙂

[SusieTB]

The phone reads 'No sim 'emergency calls only'....therefore it is not 
working. Unless I need to tweak something. 


[mod edit: personal details removed from the forum]

[Leanne_T]

Hi @SusieTB

When was the SIM card last used? 

Is this on pay as you go or pay monthly?

Leanne 🙂