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Pixel 6a suddenly stopped charging

Lwarnell
Investigator
Investigator

‎17-06-2023 11:18 AM

My Pixel 6a has suddenly stopped charging, I've tried the USB-C cable that came with it, and also a different one. Both cables are charging other devices. I also tried charging directly from laptop and nothing.  I also tried plugging into a power bank, the power bank lights up as if it knows it's connected to something, but then nothing happens.   It also feels like it's losing power more quickly

 
I've forced a restart which didn't do anything. 
 
For info i'm enrolled in the Android Beta programme.
 
Any other suggestions before I do a factory reset?

Thanks
0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎17-06-2023 11:46 AM

Hi @Lwarnell 

Thanks for coming here. 

It sounds like you have tried everything you can, the next step would be backing up all your data and factory resetting the phone to see if this fixes the charging issue.

Thanks. 

Leanne 🙂