Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My new sim doesnt doesnt work on a sparè phone, galaxys4 gt19505?

Geegee79
Explorer

‎08-11-2022 07:55 PM

My new sim doesnt doesnt work on a sparè phone, galaxys4 gt19505?

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎08-11-2022 08:14 PM

Hi @Geegee79 

Is your spare phone locked to another network?

Has your SIM expired?

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Geegee79
Explorer
In response to Northerner

‎08-11-2022 08:44 PM

Hi, it's a new sim could be a week old, using the Internet with a mifi device but it's a phone sim. Old phone is broken... might be locked though, puk or similar?

Get Outlook for Android<>
0 Helpful
Christopher_G
EE Community Support Team
In response to Geegee79

‎09-11-2022 07:54 AM

Is it asking for a PUK code, @Geegee79?

Chris

0 Helpful