Free earbuds with Samsung 21 fe.

Mi68 · ‎21-05-2022

I was told that I would receive free earbuds in the post due to upgrading to Samsung s21 fe. I still haven't received them. Does anyone know why?

Mi68 · ‎22-05-2022

Hi thanks for your reply. I've spoken to someone from ee online help and they have organised for them to be posted out to me. So hopefully I will be receiving them soon.

View solution in original post

Northerner · ‎21-05-2022

Hi @Mi68

As per this thread they are sent 15-30 days after purchase. If you haven't received them you'll need to speak to EE CS on 150.

https://community.ee.co.uk/t5/Offers/how-do-i-claim-free-samsung-buds-2/td-p/1131897

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Leanne_T · ‎22-05-2022

Hi @Mi68

Thanks for coming to the community.

When did you receive your Samsung?

Also, which plan did you select?

Leanne.

Mi68 · ‎22-05-2022

Hi thanks for your reply. I've spoken to someone from ee online help and they have organised for them to be posted out to me. So hopefully I will be receiving them soon.

Leanne_T · ‎22-05-2022

Thanks for coming back and letting me know @Mi68

Have a lovely Sunday.

Leanne 🙂