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Daughter fhone

2Paramortars
Visitor

My daughter has her phone stolen how do I track it

 

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @2Paramortars,

Welcome to the EE Community. 

I'm sorry to hear your daughter's phone was stolen.

If it is an iPhone, please go to icloud.com/find. For Android, Find My Device (google.com).

It's important that you call Customer Care on 07953 966 250 as soon as possible so we can limit any unauthorised use.

James

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2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
James_B
EE Community Support Team

Hi @2Paramortars,

Welcome to the EE Community. 

I'm sorry to hear your daughter's phone was stolen.

If it is an iPhone, please go to icloud.com/find. For Android, Find My Device (google.com).

It's important that you call Customer Care on 07953 966 250 as soon as possible so we can limit any unauthorised use.

James