30-11-2022 08:31 PM
Hi,
I'm traveling for 3 weeks to the UK so I thought the easy thing to do was to get a sim card for the month but it's not working. I tried restarting the phone, reseting the APN data, toggling on/off airplane mode and data usage but nothing works.
The phone is unlocked since I can do phone calls and text. We purchased a second sim to try in my girlfriend's phone and both sim card works on her phone and neither works on mine.
My phone model is a Samsung galaxy s8.
Any help appreciated.
30-11-2022 09:22 PM
Hi @Dada9109
It is obviously the phone if the Sims work in another device. It must be locked to another network.
Thanks