20-10-2023 04:41 AM
My phone (Samsung) was working yesterday and then went into an infinite loop of trying to start. After approx. an hour of this it now has a black screen and is unusable in it's current state. Any suggestions? I have held the on/off button in for 20 seconds with no response and also left the phone plugged in and retried later, also with no response.
Solved! See the answer below or view the solution in context.
20-10-2023 11:01 AM
Do any of the steps on this Samsung help page assist? https://www.samsung.com/za/support/mobile-devices//what-to-do-when-your-samsung-phone-does-not-turn-...
If not, then a local repair may be necessary - https://ee.co.uk/local-repairs
20-10-2023 10:06 AM
20-10-2023 10:08 AM
Samsung Galaxy A53 5G
20-10-2023 10:36 AM
Thanks @Jaykay71
Does it restart if you hold the power and volume down buttons for 20 seconds?
James
20-10-2023 10:51 AM
No...nothing
Have also plugged in to charge and then re-tried with no luck
20-10-2023 10:59 AM
20-10-2023 11:01 AM
Do any of the steps on this Samsung help page assist? https://www.samsung.com/za/support/mobile-devices//what-to-do-when-your-samsung-phone-does-not-turn-...
If not, then a local repair may be necessary - https://ee.co.uk/local-repairs