esim

mikebutty
Visitor

Hi

I had problems transferring from hard sim on iPhone 11 to e-sim on new iPhone13 and now cant seem to retry this as the new phone says the old sim on the old phone does not support e-sim transfer 

Is this because you only get one chance and now I need to revert to ee for a replacement sim or Q Code?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @mikebutty 

Welcome to the community.

It sounds like you may need to order a replacement eSIM.

Chris