Just got my bill via email, 1 day after installation. When I signed up a month ago I was told £29.99 for broadband £20.00 for TV (full fibre 150 essentials) so £49.99 per month. I even agreed to an extra £5 per month for sky cinema, sports and HD. I was also promised £100 cash back if I signed up that day, minus the £30 one-off, which leaves £70 cash back, and was told my first bill would be £0, my second bill would be half of £54.99. I was happy with this so signed a 24 month contract. In this first bill I just received it states £30 one-off, £78 full works with minus £53 discount , £34.99 broadband with £5 discount for 24 months, and £54.99 on going charges (monthly bills). Two questions before I choose cancel, 1) why was I not informed that after 3 months I'd be paying £78 per month and not £54.99 for the whole package??? And 2) where is this discount I was promised??
