21-11-2023 06:59 AM
I have read on here and other places that you can’t use the roaming abroad pass in South Africa. However on the app it says you can. See photo.
Please could someone clarify as it’s very confusing. Is the info on the app wrong? That’s a very big error on EE’s part if so.
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21-11-2023 07:12 AM - edited 21-11-2023 07:14 AM
No, no error on part of EE.
What you read on here mostly applies to consumer contracts, where the Roam Abroad Pass only applies to 5 of those countries of which S.A. is not 1.
What you see on your app relates to your business contract.
21-11-2023 07:12 AM - edited 21-11-2023 07:14 AM
No, no error on part of EE.
What you read on here mostly applies to consumer contracts, where the Roam Abroad Pass only applies to 5 of those countries of which S.A. is not 1.
What you see on your app relates to your business contract.
21-11-2023 07:37 AM
Thank you.
21-11-2023 08:40 AM
Link to the business Roam Abroad page, mentioning South Africa...
https://business.ee.co.uk/small-medium-business/international-business/
21-11-2023 08:48 AM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.