Sim Card

jgoodall02 · ‎30-08-2023

i’m trying to activate my new sim card as my old one is broken, it’s saying it will send a pin to my old sim to activate- how can i receive the pin if my old sim is broken? i can’t even call ee directly through my phone, tried to use someone else’s but now they have a new system where you can’t speak to someone directly it’s all automated text message solutions and it assumes the problems are from the phone number of the device you’re calling from instead of my phone. so with no way to contact ee i’m stuck on what to do.

jgoodall02 · ‎31-08-2023

i’m having exactly the same problem, makes no sense.

XRaySpeX · ‎31-08-2023

Posted in the open:

@jgoodall02 wrote:

hello is there a number i can call to speak to a real person directly from ee instead of all the automated text nonsense. thank you

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

XRaySpeX · ‎31-08-2023

@jgoodall02 : Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)