SIM card not working

Najiashah · ‎14-08-2023

I need help as my SIM card is not working and can’t even contact ee

Northerner · ‎14-08-2023

What device do you have and did you get it from EE.
Are you on EE PAYG or pay monthly contract.
Are you in the UK.
Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎14-08-2023

Hi @Najiashah

What device do you have and did you get it from EE.
Are you on EE PAYG or pay monthly contract.
Are you in the UK.
Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Bsaher65 · ‎05-01-2024

My sim is not working how can I call this number

Katie_B · ‎05-01-2024

Hi @Bsaher65.

Is your SIM pay as you go or pay monthly?

Do you have access to another phone?

If you do not, I would recommend visiting your local EE Store.

Katie