12-01-2024 09:05 PM
Whenever I type it in to buy a £10 subscription pack it says You’ve used an EE PAC/STAC that’s for moving to a new network provider. Please call us on 150 from your mobile to talk about your code.
You are a robot. It is really confusing and I don’t know what to do
12-01-2024 09:13 PM
@Uuuuuuuuuuuuu It’s called a PACK not PAC. A PAC code is to move your number to a different network
13-01-2024 12:11 AM
@Uuuuuuuuuuuuu wrote:
Whenever I type it in to buy a £10 subscription pack
What is "it" that you type in? And where you are typing it?
As mentioned, a PAC is a Porting Authority Code and used to port your number between mobile providers. A STAC is similar but for not taking your number.
Both are different from purchasing a PAYG add-on "pack", but knowing exactly what you're typing in and where - and what exactly the respons is, would help advise further.
13-01-2024 01:07 AM
Where are you trying to port your no. from? You cannot port a no. on EE to another EE no. using a PAC. If these are PAYG nos. you need to call CS to do the transfer. PACs are only between diff networks.