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My Phone wont ring out after getting a SIM

EBJ12
Visitor

‎13-05-2024 12:00 PM

I got a new SIM Card and ive tried to move my old nr across. ive entered the Pac code and they are saying there is an issue. But i cant ring out or receive calls on my mobile. There is no network issues.

I cant ring 150 as it wont ring out to ask someone

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎13-05-2024 01:05 PM

Hello @EBJ12 ,

Welcome to the community,

Have you moved from another network?

If that is the case, when did you give EE your PAC code?

Is your old SIM card still working?

If you look at my signature, you will find ways to ring customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.