10-11-2023 10:11 PM
I it’s been just 24 hours of making my new 24 months Sim Only contract with EE.
But, I want to switch it to Pay as you go plan by cancelling the contract. Is it possible anyway? The contract was made in EE Store. Please help I need to cancel it anyway!
10-11-2023 11:27 PM
Probably unlikely, had you had taken out the new Contract over Telephone or Online then you do get a 14 Day Cooling Off period, but unfortunately that is not available with Face to Face Sales, ie, In Store.
Having said that, each Store does have a Managers Discretion policy, so could be worth a try by returning to the Store and speak to the Store Manager.
11-11-2023 12:07 AM
Even if you cancel it, that's the end of it. It can't be made into PAYG. Why not just buy a PAYG SIM?