17-04-2024 03:01 PM
I brought a £15 EE sim card from my local Premier shop but it says i have no credit. wheres the £15!
17-04-2024 03:22 PM
Hi @tiahxrrison
Have you added the credit to your account.
Have you tried restarting your device.
Thanks
17-04-2024 05:06 PM
Did you actually pay out £15 at least for it or was it a nominal amount like 99p? If just a nominal amount you need to top it up with £15 before you can use the £15 pack that is primed on it but not yet paid for.
What does texting AL to 150 from your no. fully report verbatim (it is free)?