Fone

Monkey15
Investigator
Investigator

Y is my fone dieing on me half way through conversation 

7 REPLIES 7
Christopher_G
EE Community Support Team

Hi @Monkey15 

Welcome to the community.

Is your phone turning off, or is it just the call disconnecting? How often does it happen? Is it after a certain length of time?

Chris

@Monkey15   What phone ?  How long have you had this device for ?   Was it brand new when you got it ? 

It cuts off the call conversation,most of the time after about 10mins.
Monkey15

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It's oppo fone,had it brand new only 6month old

Sent from Outlook for Android<>
James_B
EE Community Support Team

Hi @Monkey15,

Are you only having this problem in one location or everywhere?

James

Everywhere.
Monkey15

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James_B
EE Community Support Team

Hi @Monkey15,

Does your phone still show it's connected to EE in the status bar when it happens?

James