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Sim only upgrade

Evo628
Investigator
Investigator

‎13-03-2023 08:19 PM - last edited on ‎13-03-2023 08:33 PM by EE Community Moderator

I recently upgrade to a sim only contract  order number xxxxxxxxxxxxxx on the 24th Feb but apart from a confimation email on the same day I have received no other notifications and my EE app still states am on my original contract and is asking me if I want to upgrade....

Please advise. 

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎13-03-2023 08:34 PM

@Evo628  This is a public forum that you do not post private information on. Ie your order number.    If your tariff hasn’t changed over to the new tariff then you need to call customer services.     
 
just to check you did upgrade not just take out a new contract ?