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I ordered a new SIM via app 4 days ago and still not delivered?

AJ292
Visitor
 
3 REPLIES 3
Kirigaya_Kazuto
Star Contributor
Star Contributor

Could be just because it’s the weekend, is your phone eSIM capable? You can get an instant download off the app if it is 

Northerner
Grand Master
Grand Master

Hi @AJ292 

Sims are normally sent second class. You'll probably receive it next week.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Think so

I phone 11 pro max