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Xbox Game Pass

Engrid
Investigator
Investigator

‎10-05-2024 08:23 AM

Hi I recently switched to EE broadband and was told that I would get 6 months free game pass but when I click the link and select add nothing happens. Can someone help please??

0 Helpful
5 REPLIES 5
John-C
EE Community Support Team

‎10-05-2024 11:23 AM

Hi @Engrid, sorry you can't claim the Game Pass. I've sent you a Private Message so you can get in touch with the Mod team for help with this.

Cheers

John

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Engrid
Investigator
Investigator
In response to John-C

‎10-05-2024 11:51 AM

Hi John,

Thanks for responding. I’ve sent the requested information. 

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Engrid
Investigator
Investigator
In response to Engrid

‎10-05-2024 04:33 PM

Haven’t gotten a response regarding this and I have send the request information via private message 

0 Helpful
Engrid
Investigator
Investigator
In response to John-C

‎15-05-2024 04:23 PM

Hi good afternoon,

 

I still have not received the game pass information. 

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John-C
EE Community Support Team
In response to Engrid

‎16-05-2024 08:18 AM

Hi @Engrid, sorry you've not got the code yet but the timescale was 7 days from the 11th May. It will be with your shortly.

Cheers

John

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