Hello
I want to upgrade my phone but want to use my perk discount. When I logged in I was asked to revalidate my NHS email. I did this and got the screen message that it had been successfully validated. However, when I now try and log in I get the message that the details are not valid. I have requested a reset password email several times and no emails have been sent to me. Can this be fixed please? I’m not wanting to upgrade without this discount. I have spoken to someone on the chat and was told to use the re-set password link. I had already tried this. I was then told to contact the NHS and was given a link to the NHS app, which is a health app. I don’t believe this is anything to do with my employer as the company email has been accepted validated a couple of hours ago. The chat service hasn’t been particularly helpful. Can someone help please. Thanks
