Sms

Jessneeds10
Visitor

Instagram are trying to send me a confirmation code but it isn’t coming through via sms. I need to see if EE have blocked this? Or why I can’t receive their sms with the code?

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Jessneeds10 

Thanks for coming to the community. 

Have you recently joined EE or changed your number? 

Can you receive texts from other companies? 

Leanne 🙂

Paigesenior
Visitor

Hi,

did you ever get a resolution to this? I have the same issue. Didn’t have this problem before!

James_B
EE Community Support Team

Hi @Paigesenior,

Welcome to the EE Community. 🙂

Are you only having problems receiving texts from one particular sender?

James