08-05-2024 05:39 PM
Hi James,
I'm having the exact same issue as the original enquiry.
I can send and receive text, but can't get calls to connect. It is showing "Calling" but just doesn't connect and sometimes shows, "Mobile network not available for voice calls."
This is happening in more than one location.
Rod
08-05-2024 05:48 PM
It's often easier to start a new thread, and link to any other post you feel is relevant.
Is this a recent problem? Can you use mobile data? Are you using Android or iOS? Are you on PAYG or pay-monthly? Do you know any other EE users locally, and are they similarly affected?
08-05-2024 10:17 PM
09-05-2024 08:06 AM
Hi @Thistledo
Could you check your postcode on our network status checker please? It will let you know if you're aware of any problems in your area.
Chris
09-05-2024 08:35 AM
@Thistledo wrote:
I've only noticed it in the last couple of days. I don't actually use voice
calling that much
Please try using direct-dialled voice calls, see if you have any issues.
Is the error message you report, something that an app is giving you? Or that your phone's normal dialler shows?