Lost phone

[Phil189]

I’ve lost my phone. I can’t call to cancel it as I have lost my phone. Can I cancel it on line?

[Chris_B · Accepted solution]

@Phil189  No you need to call from a different device.   Please read THIS 

[okit]

Thank you for that reply. It is no help at all.  I have not got a phone. I do not have access to another right now. this is very annoying.

[Leanne_T]

Hi @okit 

I am sorry to report the device as lost to us, you would need to call us from another phone or calling app such as skype. 

Please see our Lost or Stolen Mobile Phone? Help page for full details. 

Leanne.