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Hello

Arnoldbardhi
Explorer

‎09-04-2024 03:54 PM

Hello, how are you? I have a problem in my Apple Watch . I want to activation mobile service but he tell me to call EE number. can you help meWhat can I do?

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎09-04-2024 05:04 PM

Hi @Arnoldbardhi 

Thanks for coming here 🙂

Do you have a pay monthly account with us or pay as you go? 

Leanne.

0 Helpful
Arnoldbardhi
Explorer
In response to Leanne_T

‎09-04-2024 10:41 PM

actually. I have a Lycamobile number
0 Helpful
Christopher_G
EE Community Support Team
In response to Arnoldbardhi

‎10-04-2024 08:29 AM

You can only use your Apple Watch on our network if you have a compatible EE pay monthly plan, @Arnoldbardhi 

Chris

0 Helpful
bristolian
Legend
Legend
In response to Arnoldbardhi

‎10-04-2024 08:34 AM

@Arnoldbardhi wrote:
actually. I have a Lycamobile number

If you are a Lycamobile customer, you are not an EE user. You are getting service from Lyca, not EE.

0 Helpful