Why doe EE lie about mobile coverage?

[Mel1407]

I have no suggestion but totally agree with you. I have very little signal coverage in multiple areas but when you type in address / postcode it says good or excellent.

EE tell me that's what their signal check say so won't do anything about it.

[Mel1407]

Is there any possibility you can check a location for me as always tells me hood/excellent wherever I go/am but 0-1 bar. I'm interested in what you've found & if anything I can do in my area. Home would be good start for me.

Thank you

[bristolian]

If your phone is giving minimal coverage in multiple locations where the coverage tool predicts better, this tends to suggest a fault with your phone.

Do other EE users have similar problems in the same locations? If the network is genuinely poor, all users are affected indiscriminately.