No network

Emjharrison
Explorer

Currently have no signal at all, I cannot call EE as I have no network and the online and the service status page is also not working. I am south west Scotland. 

Is there no online chat option or other ways to contact if there is no network and online services are down? 

4 REPLIES 4
bristolian
Legend
Legend

The coverage webtool is working fine here. https://coverage.ee.co.uk/coverage/ee - although to load it you will need a working internet connection.

Leanne_T
EE Community Support Team

Hi @Emjharrison 

Thanks for coming here. 

Can you load the page @bristolian has provided, to check for any service problems in the area? 

Leanne.

Screenshot_20240305-143833~2.png

 As I already said, it's not working. 

Leanne_T
EE Community Support Team

Hi @Emjharrison 

Can you try opening this link in a new web browser, EE Coverage & Network Status Checker | Check your signal do you get the same message? 

Have you tried restarting your phone? 

Leanne.