23-09-2023 10:13 PM
Today I bought a 1 day unlimited data add on in order to ensure I had enough data to stream 2 rugby matches. I had nearly my full monthly data allowance left but to make sure I didn't use all my monthly allowance, I purchased the 1 day add on.
I have now received messages saying I've used my monthly allowance and that I'm now in a slower speed.
What is the point of purchasing a daily unlimited add on, if it uses your allowance first?. How is that right?
Help..very confused.
23-09-2023 10:19 PM
that should not happen, you need to call customer services and tell them to reset your data allowance
23-09-2023 10:45 PM
Cheers Buddy, will do. Got a number?..
23-09-2023 10:46 PM
150