Why won't my phone let me gift data from my account?

[Thomaseviecat1]

I'm in the same boat, did you get sorted? 

[Leanne_T]

Hi @Thomaseviecat1 

Thanks for coming to the community. 

Are you using the My EE app or My EE account online? 

Do you have the other number showing in your My EE? 

Leanne 🙂