09-05-2023 10:36 PM
I was promised average speeds of 30mb, but in my flat in the middle of pimlico (London), using several times Speed Test, maximum is 6-7mb.
I am considering cancelling and leaving as I am not receiving the level of service provided, and have reached the technicians several times.
This is terrible.
10-05-2023 08:42 AM
Hi @jcmoron,
Welcome to the EE Community. 🙂
Does the Network Status Checker report any issues in your area?
James
10-05-2023 07:29 PM
Are you using mobile data, or home broadband? Where were you given these speed promises?
I'm not aware of anywhere that guarantees speeds over mobile.