07-04-2023 08:36 PM
Hi. I recently swapped my pixel 6 for the oppo x5 find. I received a new SIM with the phone (same number). I have unlimited mobile data but when I switch it on nothing is happening. Any help would be greatly appreciated.
Thank you.
07-04-2023 10:44 PM
@ohanmic wrote - when I switch it on nothing is happening
More info is required, ie, doesn't power on, no signal, can't make call etc.?
08-04-2023 12:50 AM
Also... a replacement SIM is often supplied with upgrade phones incase there is a problem with your existing one or it doesn't fit the new phone.
Is your existing SIM still working? And does it fit your new phone?
08-04-2023 05:53 AM
Hi, mobile signal is fine can send SMS and make a call with no problems
08-04-2023 05:54 AM
Hi, old sim stopped working yesterday. It would fit my new phone yes.
08-04-2023 09:16 AM
If you have activated the replacement SIM, then check if that new SIM works in your old phone.
I suspect it will, and that mobile data is potentially not enabled on your new phone.