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Mobile data issue

Axilyax
Visitor

Got a message saying I used up all 150GB of data, which is weird as I’ve never used up all data and I’ve had less (this is my new plan). On my ee app, it says I have 160GB LEFT of 160GB. So which is it? What’s going on. Texted AL to 150 and it said I have 160GB left too?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Axilyax

 

Welcome to the community

 

What is your monthly data allowance in total? Are you still able to access mobile internet services (browsing, apps etc).

 

Chris