30-10-2023 09:07 AM
Hello everyone,
I have home broadband with EE(100 mb plan) for about a year. A few months ago I signed up for SIMO plan for 24 months. I am wondering am I eligible for those 20Gb mobile data boost which was advertised when you have BB and mobile with EE? It says that will happen automatically , but nothing so far.
Thank you in advance
30-10-2023 12:55 PM
Hi @TeodorMitev
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to check your eligibility and get it added manually, if you're eligible.
Chris