Gifting Data when Abroad

121chiffchaff · ‎03-11-2022

Hi, in the UK I am able to gift data between my accounts. I am currently abroad and am trying to gift data between two of my accounts both of which are in the UK (I'm not) and don't seem to be able to through either the app or logging in. Any ideas??

Thanks

XRaySpeX · ‎03-11-2022

Where are you? If you're in a country where you can't use your UK allowances, you can't gift data either.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

121chiffchaff · ‎03-11-2022

Hi there, well I'm in the Seychelles, but using local wifi. I could buy roaming but it's working quite well albeit very slowly. Anyway, finally after the umpteenth time of trying I have managed to gift data using my computer rather than my phone back in the UK. So all resolved! Thank you though for getting back to me with an update and for giving me the phone number although thankfully I won't need to use it. I don't think it's possible to contact ee via email? Thanks again.

XRaySpeX · ‎03-11-2022

Once your allowances refresh you will no longer be able to gift data from there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)