EE APN Settings - Windows 10 Laptop (Lenovo)

WoodmanB · ‎19-10-2022

Hi,

Please can you provide me the EE APN settings for a Windows 10 Laptop.

Details below should you need it:
Manufacturer: Sierra Wireless, Incorporated
Model: EM7455
Firmware: SWI9X30C_02.24.05.06
Network type: GSM
Data class: UMTS, HSDPA, HSUPA, LTE
IMEI: 015105002609691
Mobile number: 447966546343
IMSI: 234335500914871
SIM ICCID: 8944122575509148719

The EE SIM connects fine on the default Windows APN, but when trying either of the APN settings below the SIM fails to connect:
Profile name: EE internet
APN: everywhere
Username: eesecure
Password secure
Type of sign-in info: CHAP
IP Type: IPv4
OR
Profile name: EE internet
APN: everywhere
Username: eesecure
Password secure
IP Type: IPv4

Do you know what the APN settings should be for this laptop?

The SIM fails to connect using any EE APN settings i enter above but if i use the default Windows APN then it connects fine. We need to use EE APN settings when connecting to the VPN over cellular as otherwise our VPN fails.

Kind regards,

Ben

Jon_K · ‎19-10-2022

Hi @WoodmanB.

Do you get an error message related to the APN settings when you try to connect?

They look right to me, but one of our experts may spot a mistake somewhere.

Jon

XRaySpeX · ‎19-10-2022

Try PAP rather than CHAP as the Authentication type.

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