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Change plan

snam
Visitor

‎21-01-2024 09:55 PM

Hello. I've used current plan for 3months but I want to change the plan. Recently I got message from EE that my 50% discount will expire and I can change my plan at ee website. However, while I used my phone, I thought data is too slow than I expect so I just use wifi, and I think current plan is not suitable for me. Can I downgrade my plan???

Moreover, I was thinking to buy 1year plan, but I had to buy 2yrs plan because according to the store they don't offer 1yr plan. But I have to move to another country in 15months. So if it's possible I want to change my plan.

Can I change my plan?? If it is possible where should I ask?

Thank u.

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎21-01-2024 09:59 PM

You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 45 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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