27-03-2024 10:08 AM
My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement.
28-03-2024 08:45 AM
Morning @eman881
Thanks for coming here.
Which mobile WiFi device are you using?
Has this just started happening in these locations?
Leanne.
28-03-2024 09:58 AM
28-03-2024 11:18 AM
Thanks for confirming @eman881
Are calls and texts affected?
Can you access websites and apps still or do you get an error when you try?
Leanne.
28-03-2024 11:40 AM
28-03-2024 02:13 PM
28-03-2024 02:47 PM
28-03-2024 02:55 PM
Perfect thank you, the reply shows you have plenty of data @eman881
Are you able to try the SIM card in another phone to see if the same happens?
Leanne.