03-02-2024 02:00 PM
Hi
We bought an EE unlimited data sim with Huawei hotspot modem.
We can connect phones and Laptops to the Internet with this, but for some reason the bush tv that we have won't connect. It connects to the modem and shows WLAN connection but says no Internet connection when we try to connect to Netflix etc.
Also our Google speaker won't play music stations.
Any ideas?
Thanks
03-02-2024 03:08 PM
Hi @Seacote1
Have you tried forgetting the network on your TV. Is the TV software up to date. I would even try resetting your TV under settings if available.
As for the Google speaker can you reset this device?
Thanks
03-02-2024 03:11 PM
03-02-2024 03:19 PM
Hi @Seacote1
What model number TV do you have?
Which Huawei hotspot.
Thanks
03-02-2024 04:00 PM
03-02-2024 04:45 PM
If your mobile router has the choice between 2.4 & 5 GHz WiFi bands connect the TV to the 2.4 GHz SSID.