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Users' Profile > User Activity > Replies

XRaySpeX
Grand Master
Grand Master

‎21-02-2024 05:01 PM

Non-responsive on both PC FF & Edge and Samsung Mobile. Always was hesitant but now completely dumb.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
9 REPLIES 9
James_B
EE Community Support Team

‎21-02-2024 05:10 PM

Thanks, @XRaySpeX 

I'm seeing the same so I'll flag it now.

James

XRaySpeX
Grand Master
Grand Master
In response to James_B

‎19-04-2024 07:54 PM

@James_B : 2 months now! Can this be fixed soon? I waste so much time keep clicking on Replies until it finally takes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
James_B
EE Community Support Team
In response to XRaySpeX

‎22-04-2024 08:34 AM

Hi @XRaySpeX,

It's working for me this morning. Are you still seeing the issue?

James

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to James_B

‎22-04-2024 02:36 PM

Yes, @James_B , all the time! I waited a few hours after your post just to confirm it was still happening.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
James_B
EE Community Support Team
In response to XRaySpeX

‎22-04-2024 03:17 PM

Which browser are you using, @XRaySpeX?

Still working in Edge and Chrome here.

James

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to James_B

‎22-04-2024 03:19 PM

Chrome.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
James_B
EE Community Support Team
In response to XRaySpeX

‎22-04-2024 03:48 PM

It's just happened to me again in Chrome, @XRaySpeX. Refreshing the page fixed it, so it seems to be an intermittent issue.

I'll try clearing cookies/cache and I'll let you know if that resolves it.

James

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to James_B

‎22-04-2024 04:20 PM

Yes, refresh does fix it after about 6 of them. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
James_B
EE Community Support Team
In response to XRaySpeX

‎23-04-2024 08:17 AM

Good Morning, @XRaySpeX 

I haven't seen the problem again since clearing my cookies and cache.

Would you mind giving it a go and letting us know how you get on?

Thanks 🙂

James

0 Helpful