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Incorrect account number

CeeMee
Visitor

Hi

I need help, I've just started a new contract with EE for my broadband (previous 2 year contract ended )however the account number is different and the new account number given is incorrect or at least that is what the system says when i try to use it.

I am unable to log in to review my bill/services or link with my mobile. I spoke to a EE colleague earlier in the week and this issue is still not resolved.

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