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left ee & moved to other provider. Now have "first bill" for next month.

albion1946
Visitor

left ee but getting phone calls & bills ignoring that fact. Latest bill states "first  bill" for next month as if i was new customer when i should be owed money.

1 REPLY 1
James_B
EE Community Support Team

Hi @albion1946,

Welcome to the EE Community. 🙂

Did you use a PAC code to transfer your number to your new network?

Which network was it?

Have you also received a final bill from EE?

Does the 'first bill' show a different phone number?

James