24-11-2023 03:17 PM
Hi - I need my last 6 months of bills so I can submit them for an expense claim - how do I go about this - i have tried every angle on the app / online and even calling EE but with no success? Thank you.
24-11-2023 03:57 PM
Hi @dvconnect
Thanks for coming here.
You can download the bills in your EE app, if you select Manage, Bills and Payments then download your bill at the bottom of the page. Once downloaded you should be able to print the bills.
Leanne 🙂
24-11-2023 04:12 PM
Hi Leanne, I click on the 'Manage' Icon at the bottom of the app but there is no option following that for Bills and Payments.
24-11-2023 04:16 PM
If this is not showing for you, please try calling us again on 150 and selecting speak to an agent @dvconnect
The team will get this sorted for you 🙂
Leanne.
24-11-2023 04:42 PM
Leanne I spent about half an hour with an agent yesterday and got no where - I am utterly baffled as to why I can't easily access my bills. Can you just email them to me? i am even haappy to pay a surcharge if necessary?
24-11-2023 04:44 PM
Hi @dvconnect
Sorry we have no account access on the community to access the bills.
Please try contacting us again and the team can look into the options available.
Leanne.
24-11-2023 05:31 PM
Click on Plans & Subs.