Unsuspend account

[Stu152737]

Hi there. 

I've been trying to call EE to unsuspend my account but as there's no network available I am unable to do so. I can't even pay my bill online or through the app as it says there's a problem and to try again later. 

How do I sort 5his issue out. I've also tried the 360 number but again no network available.

[Chris_B]

@Stu152737  No point in try to make any calls to customer services if your line is suspended for none payment, it’s still a call that requires a working signal.     If you have account login issues you will have to call customer services from a different phone to request an account reset.  While on the phone you can sort out this payment.    You can call 0800 9566000