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Unable to view bill

second_coming
Explorer

I've tried logging in several times over the last few days and once logged in I am just getting the following error message.  I'm trying to download my bill.

ee_error.png

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @second_coming 

Thanks for coming here 🙂

Do you get the same message using the EE app and logging into your EE account in a web browser? 

Have you tried a different browser? 

Leanne 🙂

Hi Leanne,

yes, tried the app, tried another browser and other computers.  Doesn't work on any of them.

Leanne_T
EE Community Support Team

Thanks @second_coming 

In this case, please call us on 150 and the team can get this fully looked into for you and raise a support ticket for your EE account if needed 🙂

Leanne.