I’m so angry and dismayed at my service from EE today. I am overdue an upgrade - I went into an ee shop - the best offer was money upfront for latest version of my current phone (which I’ve had for last 2-3 upgrades never with upfront payment) - with extra £2 a month when I’d said I needed to get monthly costs down. Was ‘sold’ a deal where a Lenova iPad was ‘thrown in’ - if I didn’t accept this offer I’d pay even more per month and also upfront. I took the offer. Get home - iPad is rubbish, £99 at Argos, awful specs (we asked in store and they said they didn’t know) - slow, sluggish, can’t screen cast which was my one requirement leading me to accept the offer. I decide to return tomorrow only to read on ee receipt that there is no ‘change of mind’ return policy!!!!! What the hell??!! Ive searched and found this phone with Tesco, three and with ee themselves (online) for £30 a month and nothing upfront, same term. This is insane!!!! A total rip off. I’m going to watchdog and anywhere else I can to be heard about this total con.
