Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return iPhone

Go to solution
Sammy01
Contributor
Contributor

‎10-07-2023 06:04 AM

Hi I wish to return my iPhone 14 got on 27th June can’t afford it now is there anyway around it please 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
_MrR_
Prodigious Contributor
Prodigious Contributor

‎10-07-2023 07:21 AM

I'd call EE asap to find out if there's a cooling off period on your agreement. But if you got it on June 27th, I'd call ASAP just in case it's a 14 day one.

View solution in original post

0 Helpful
2 REPLIES 2
Go to solution
_MrR_
Prodigious Contributor
Prodigious Contributor

‎10-07-2023 07:21 AM

I'd call EE asap to find out if there's a cooling off period on your agreement. But if you got it on June 27th, I'd call ASAP just in case it's a 14 day one.

0 Helpful
Go to solution
XRaySpeX
Grand Master
Grand Master

‎10-07-2023 08:29 AM

Cooling-off periods are not a matter of contract but of legislation.

If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)