Hello @calvertsteven37 ,
Welcome to the community,
We have no idea, this is not customer service and there is no account access, you need to read what I have written above and you can check yourself or ring customer service and speak to billing, they should be able to tell you.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
