Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phon bill

Ogybogy
Visitor

‎03-10-2022 12:07 PM

Can I pay the remainder of my bill which I am dew upgrade in January started on SIM only got to wait untill Jan but my phone broke

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎03-10-2022 01:50 PM - edited ‎03-10-2022 01:54 PM

@Ogybogy   No your payments are until the minimum term.  You can not freeze your payments because your device is broken.  

If you call customer services they might be able to help you upgrade early. 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎03-10-2022 04:08 PM

Yes, you may upgrade early after paying off the rest of your contract term

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful