22-06-2023 12:07 AM
I have received a new sim with a new number without requesting one. I guess it is due to the age of my current sim, but no contract information was supplied. Is this a continuation of my current contract or a new contract?
The sim packaging states Pay Monthly, but no information on the cost or contract details is supplied, only how to set it up.
22-06-2023 07:41 AM
Hello @Kelakuta.
The SIM provided could just be a replacement SIM.
Does your current SIM still work OK?
If you log in to your My EE account does it show only one active contract?
Katie