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I use an EE SIM for our office intercom - but can't get online to see my bills

Si64
Visitor

‎08-02-2024 12:58 PM

 
0 Helpful
6 REPLIES 6
Christopher_G
EE Community Support Team

‎08-02-2024 03:44 PM

Hi @Si64 

Welcome to the community.

What happens when you try to view your bills? Have you tried doing it on a different device or browser?

Chris

0 Helpful
V3nding
Investigator
Investigator

‎08-02-2024 04:11 PM

I have logged into my PC Portal and can't see itemised calls either?

 

0 Helpful
Katie_B
EE Community Support Team
In response to V3nding

‎08-02-2024 05:04 PM

Hi @V3nding. 

Welcome to the community. 

Do you pay for itemised billing?

Katie

0 Helpful
V3nding
Investigator
Investigator

‎09-02-2024 07:53 AM

Yes

0 Helpful
Leanne_T
EE Community Support Team
In response to V3nding

‎09-02-2024 08:13 AM

Hi @V3nding 

Can you access and view the bills when logged into the EE account? 

Leanne. 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to V3nding

‎09-02-2024 10:47 PM

You are paying £2.50 each month for Itemised Calls on top of your plan?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful